Unfair Windscreen Quotes

Some well known windscreen repairers are using unethical tactics to extract as much money out of you, the client.

The strategy works like this. When you call to enquire for an auto glass quote, the repairer quotes you the highest price they think they can get away with. If the customer does not make a booking right away the repairer makes the assumption that you want to keep shopping around. When this happens the repairer then uses a different tactic. They have one of their local branches call you back to try and convince you to re-book.

Some of the stories they use for the call back are. "You have been quoted the wrong price" they then ask you your best price and then match it. Another is "We have a technician in your area with your windscreen on board from another cancelled job, "We can do it for this reduced price". These are just a few of the lines used so as not to loose the sale, after trying to rip you off that is.

An insider informed us that the repairer has hired marketing experts to work with them to create strategies to squeeze the maximum the amount of money they can our of their customers.

If you have fallen victim to these tactics you could inform the ACCC or the Office of Fair Trades, who would be happy to investigate.

Its up to you the customer to decide who you choose for your windscreen repairs.

Service 8 will always quote you the best price first time, based on quality and value.

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